In the rare event the merchandise that we shipped you is defective or is the wrong item, you must contact our support center: Returns. We will then issue you a return authorization number and the address to ship the merchandise back to. You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original packaging container.

It is the sole responsibility of the consumer to insure that the merchandise be packaged for shipment in a manner as to protect it from possible shipping damages. In the event a product is returned damaged, no credit will be issued. A copy of your original email invoice must be included in the box with the returned merchandise. Please indicate on the invoice whether you would like credit or an exchange for a different item.

Salt Nation strongly recommends that you use a traceable method such as UPS or FedEx for return shipment in order to ensure and track the return of your merchandise. Salt Nation is not responsible if your shipment is lost in return transit.

Upon Salt Nation’s receipt of return, you will be issued a credit to the credit card used for purchase or an exchange within 3-5 business days. Please refer to the individual item customer service numbers on your original email receipt.

Please direct all return issues to: Returns

Salt Nation

31014 Pacific Coast Hwy

Laguna Beach CA 92651